1- Introduction
Eldib & Co. – Attorneys at Law (“we”, “our”, or “us”) highly values your privacy and is committed to protecting the confidentiality and security of personal data collected from users of our website (“you” or “users”). This Privacy Policy describes the types of personal data we may collect, how we process and store it, the purposes for which it is used, the legal basis for such processing, how data may be shared with third parties, and the rights you may exercise regarding your personal information. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
2- Scope of Application
This Privacy Policy applies to all users of our website, including visitors, prospective clients, existing clients, and any third parties interacting with our online services. It governs the collection and processing of all personal data obtained via the website, online forms, subscription services, chat or messaging platforms, newsletters, event registrations, cookies, and any other digital interactions. This Privacy Policy does not cover information collected offline or by third parties outside of our control, unless explicitly stated.
3- Personal Data We Collect
We collect various categories of personal data:
- Information you provide voluntarily: name, contact information (email, telephone, postal address), company or organizational affiliation, job title, professional background, inquiries or communications submitted through forms, chat, or email, documents or attachments provided to us for legal evaluation, and any other data you provide voluntarily.
- Technical and usage information: IP addresses, browser type and version, operating system, pages visited, time spent on pages, navigation paths, click patterns, and other interactions with the website.
- Automated and analytical data: cookies, web beacons, pixel tags, and similar technologies used to measure traffic, analyze trends, and improve functionality.
- Information from third parties: where you interact with us via integrated platforms, partners, or external data providers, we may receive information about you to facilitate legal services or improve your website experience.
4- Special Categories of Data
In some circumstances, we may receive sensitive personal data relevant to legal matters, such as financial information, employment or contractual information, health-related information, or other sensitive identifiers. We will only collect, process, or store such data where necessary for providing legal services or in compliance with applicable laws, and always with appropriate safeguards.
5- Purposes of Data Processing
We process your personal data for multiple purposes, including:
- To respond to inquiries and provide requested information.
- To deliver our legal services and communicate with clients and potential clients.
- To manage client intake, engagement, and administrative matters.
- To maintain website functionality, enhance user experience, and improve our services.
- To send newsletters, updates, invitations to events, and other communications relevant to our practice.
- To comply with legal, regulatory, and professional obligations.
- To conduct risk management, security monitoring, and fraud prevention.
- To conduct internal analytics, research, and strategic planning.
- To maintain records for litigation, dispute resolution, or regulatory compliance.
6- Legal Basis for Processing
Processing of personal data is based on applicable laws, including Egyptian data protection legislation, professional regulations, and applicable international norms. Our legal basis may include:
- Performance of a contract or provision of legal services.
- Compliance with legal or regulatory obligations.
- Legitimate interests of the firm, including security, operational management, and marketing, where such interests are not overridden by your rights.
- Consent, where applicable, especially for marketing communications or optional services. Consent can be withdrawn at any time without affecting the lawfulness of prior processing.
7- Sharing and Disclosure of Personal Data
We do not sell personal data. Personal data may be shared:
- With service providers and partners who assist in operating our website, hosting, analytics, email communications, or document management, under contractual obligations to protect confidentiality.
- With regulators, courts, or law enforcement authorities where legally required.
- To protect the rights, property, or safety of our firm, clients, or the public.
- In the event of mergers, acquisitions, or business transfers, where personal data may form part of the transferred assets, subject to confidentiality and applicable law. All third parties are bound to use personal data solely for the purposes permitted and to maintain appropriate security safeguards.
8- Retention of Personal Data
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal and professional obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data, the nature of the service provided, and applicable laws. Once retention is no longer required, data is securely deleted, anonymized, or aggregated.
9- Data Security and Safeguards
We implement administrative, technical, and physical measures to protect personal data against unauthorized access, use, alteration, disclosure, or destruction. Measures include encryption, access controls, secure servers, network security monitoring, staff training, and regular audits. Despite these measures, users acknowledge that internet-based data transmission and storage carry inherent risks, and absolute security cannot be guaranteed.
10- Cookies, Tracking, and Analytics
Our website uses cookies, pixel tags, web beacons, and other tracking technologies to enhance functionality, analyze usage patterns, and personalize the user experience. Cookies may track device identifiers, browsing behavior, session information, and preferences. Users can adjust browser settings to block or delete cookies, but some functionality may be limited if cookies are disabled. Analytical data may be aggregated to assess website performance, user engagement, and for marketing insights.
11- Use of AI and Automated Tools
We may deploy artificial intelligence or automated decision-making tools for internal research, document analysis, website personalization, or administrative purposes. Such tools are used to support legal professionals but do not replace human judgment or constitute legal advice. Data processed through these systems remains subject to this Privacy Policy.
12- Communication and Marketing
Where you have consented, we may send marketing materials, newsletters, or invitations to events. You may opt-out at any time via the mechanisms provided in each communication or by contacting us directly. Marketing communications will always comply with applicable law, including electronic communications regulations.
13- Client Intake and Case Management
When submitting information for potential legal engagement, we collect personal and case-related data necessary to assess and provide services. This information may include names, addresses, financial data, contractual details, employment records, and other sensitive information. All intake information is treated with strict confidentiality in accordance with professional rules.
14- Data Transfers and International Access
Personal data may be stored or processed in servers located in Egypt or in other countries where our service providers operate. Transfers of data will only occur where adequate safeguards exist or as permitted under applicable law, and we will take reasonable steps to ensure data protection standards are met.
15- Third-Party Services and Integrations
Our website may integrate or link to third-party services for analytics, communication, or content provision. We are not responsible for the privacy practices of these third parties. Users are encouraged to review third-party privacy policies before interacting with such services.
16- Minors
Our website is not directed to individuals under 18 years old. We do not knowingly collect personal data from minors. If we learn that personal data from a minor has been collected without consent, we will delete it promptly.
17- Legal Compliance and Professional Obligations
We may process and disclose personal data to comply with Egyptian laws, court orders, professional conduct rules, and regulations governing legal practice. We may also take steps to protect the firm’s rights, enforce agreements, and respond to legal claims.
18- Data Accuracy
We endeavor to keep personal data accurate and up-to-date. Users are encouraged to notify us of any changes to their personal information. We are not responsible for consequences resulting from inaccurate or incomplete information provided by users.
19- International Users
If you access our website from outside Egypt, you acknowledge that your data may be transferred, processed, or stored in countries with different privacy laws. By using the website, you consent to such transfers in accordance with this Privacy Policy.
20- Updates to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, business operations, or technology. Material changes will be highlighted on our website. Users are encouraged to review this Privacy Policy regularly.
21- Contact Information
Questions or requests regarding this Privacy Policy or the processing of personal data can be directed to:
22- Consent
By accessing or using the website, submitting personal data, or interacting with our online services, users consent to the collection, use, storage, and disclosure of personal data as described herein. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
23- Comprehensive Coverage Statement
This Privacy Policy is intended to cover all conceivable processing activities associated with our website, including website usage, client intake, communications, analytics, marketing, third-party integrations, AI tools, automated processing, security monitoring, international transfers, and retention practices. It operates alongside our Terms & Conditions and forms a legally binding commitment regarding the privacy of users interacting with our services.
